As a member of both the Homevalue Hardware Group and Retail Excellence Ireland we aim to offer industry best standards in customer service.
We take part in a continual store audit programme to ensure we maintain the high standards we set out to achieve. This is done through periodic mystery shopper reports and an in store customer service development course which we have uniquely designed.
We want our customers to be 100% happy, which is why we take customer satisfaction very seriously. We use the feedback we receive to constantly improve our customers experience with us.
We have provided an easy to use contact page below and welcome all feed back to help us continue growing our customer service ethos.